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ONLINE REPUTATION MANAGEMENT

According to a study conducted in 2016, more than 90 % of North American customers read online reviews to assess a brand or a service. The reviews have an instant impact and the perception of any potential customer is based on what they find online. It pays to have a good reputation online and with our Online Reputation Management services, we can help your brand gain the trust of a potential customer base.

OUR REPUTATION MANAGEMENT PROCESS

No business is insured against negative reviews and owing to one rare negative incident, several brands have taken a tumble with respect to their image. In a world that is rapidly becoming smaller owing to the increase in internet usage, your brand has a lot to lose if the online reputation isn’t favorable. Since we are SEO experts, we use our expansive skillset to proactively build your brand’s repute. Our objective is to ensure that your brand isn’t paired with any negative review when it shows up on the search engine results page. By carefully handling objections and by spotting the changing trends in the market, we carefully negotiate any potential threat. Social listening helps us to understand your audience base better and it helps us to successfully enhance your brand’s image.

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OUR OBJECTIVE

Our objective is to ensure that your brand isn’t paired with any negative review when it shows up on the search engine results page. By carefully handling objections and by spotting the changing trends in the market, we carefully negotiate any potential threat. Social listening helps us to understand your audience base better and it helps us to successfully enhance your brand’s image.

Our Reputation Management Methodology

When we begin, we run an audit to ensure that we are aware of all content that is related to your brand or site. This helps us build the strategy that makes sure that no negative review or comment would show up on the SERP. Since everyone begins their search journey from the SERP, it is pivotal to maintain a clean presence there. Damaging reviews need to be outranked and to do so we need to consistently build content that spreads positivity.

  • We push down negative reviews while with a long term view to completely remove them Google
  • Deal with negative posts and customer outbursts on different sites
  • Remove the negative information that is appearing when your brand is being search online
  • Enhance image by highlighting positive reviews
  • Increase brand presence online and build a favorable image
  • Add credibility by being active on social media while also building legitimacy for your brand

We’ve seen many businesses suffer owing to poor online reputation. This negative publicity can seriously impact your brand’s standing and your revenue may take a hit owing to the questionable repute. Your reputation on the Internet today is very discoverable and there’s no denying that your brand is always at a potential risk. Our team undertakes a process that helps to build a good.

Our Online Reputation Management Methodology

When we begin, we run an audit to ensure that we are aware of all content that is related to your brand or site. This helps us build the strategy that makes sure that no negative review or comment would show up on the SERP. Since everyone begins their search journey from the SERP, it is pivotal to maintain a clean presence there. Damaging reviews need to be outranked and to do so we need to consistently build content that spreads positivity.

  • We push down negative reviews while with a long term view to completely remove them Google
  • Deal with negative posts and customer outbursts on different sites
  • Remove the negative information that is appearing when your brand is being search online
  • Enhance image by highlighting positive reviews
  • Increase brand presence online and build a favorable image
  • Add credibility by being active on social media while also building legitimacy for your brand

We’ve seen many businesses suffer owing to poor online reputation. This negative publicity can seriously impact your brand’s standing and your revenue may take a hit owing to the questionable repute. Your reputation on the Internet today is very discoverable and there’s no denying that your brand is always at a potential risk. Our team undertakes a process that helps to build a good.

Jay B.

“Having run a few PPC campaigns with my previous marketing agency I was a little apprehensive when I approached Edkent Media. They didn’t disappoint however and they successfully executed paid campaigns for my organization. Most importantly, they ensure that the campaign is tracked and monitored at all times. They are a very tech savvy group and it's good to know that my advertising budget is in safe hands.”

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